Due to the nature of digital media, once you have downloaded a model, there is no way to return it. However, a refund is available if the digital product is no longer working.
If the digital product is unusable, we need video evidence to prove it to us. In that case, we will make a refund.
Our support team is available via email and telegram. If you need help installing or configuring digital products purchased on the website, please feel free to contact us.